Recent Nominations

    Please feel free to look through our nominations for The WOW! Awards.



    Alice Bremner | Risk Department

    I wanted to nominate Alice as she has an excellent knowledge of the Construction sector. I had to do a presentation on the state of the construction sector post Carillion collapse and found her Construction update extremely well written and had some excellent facts that I quoted in my presentation....

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    Camilla Sibson | Cedit Support

    Camilla has helped us with a limit issue and she has responded quickly and helped us find a solution. Her responses have been accurate and contained the relevant information to enable us to find a suitable solution for our client.

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    Lucy Sleath | Credit Support

    IT TESTER OF THE WEEK Lucy is one of our youngest and newest employees but she has shown real skill and dedication in the field of IT testing. Our new IT system is due to go live shortly and Lucy has really stepped up to do testing. But her testing and the detailed feedback she gives to the IT ...

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    Laura Devoir | Senior Underiter-Credit | Risk

    Laura is always willing to set other things aside when you need an urgent response on something and is so helpful in stepping in to look at things in other people's absences. She's super efficient and never complains either, no matter how many favours you ask for - she's a star!

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    Laura Devoir | Senior Underiter-Credit | Risk

    I would like to nominate Laura for this award for the superior service she has given to SHS Group. Her service and knowledge has been invaluable and I would like to say thank you.

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    Lucy Sleath | Credit Support

    Jane Conlon | Senior Commercial Underwriter | Credit Support

    I would like to nominate HCC, in particular Lucy Sleath and Jane Conlon for a WOW Award. I have worked with various credit insurers over the years and I have to say HCC are by far the best around! The staff are always so pleased to help with any query we have, and we get answers quickly, which i...

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    Linda Christensen | Senior Commercial Underwriter

    I would like to nominate Linda Christensen for this award. Since Linda's has been appointed to look after our policies the level of service has reached a tier 1 level, with her pro-active attitude, willingness to go the extra mile to resolve clients issues where possible.

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    Linda Christensen | Senior Commercial Underwriter

    Linda came to see us for an introductory meeting and spent a fair bit of time clearly explaining the policy in detail. Was very useful and informative, beyond our expectation. Very pleased , thanks..hope Customer Relations remain strong!

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    Lucy Sleath | Credit Support

    In a world where customer service is so mediocre, it is refreshing to have the support of Lucy Sleath. She is very efficient, organised, polite. Thanks Lucy on behalf of myself, my staff and numerous clients who share my views. Lance Attwell Director Status Credit Insurance Brokers Ltd

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    Camilla Sibson | Cedit Support

    Excellent service from Camilla and very quick response! Highly recommended!

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    Bhaskar Vittal Gubba | Employee

    Bhaskar works for a partner of ours delivering PAS and is based in our Leicester office. He has gone above and beyond the call of duty working extremely long hours between Leicester and London offices all in the aim of delivering a new Policy Admin System solution for Trade Credit. He gets our visio...

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    Glenn Louch | Gardener/Handyman/Chauffeur

    I would like to nominate Glenn for an award. As a chauffeur, Glenn always acts in an extremely professional manner. Glenn works out of hours, often with very early starts to ensure my day runs smoothly. Nothing is too much effort and he goes above and beyond to ensure that every journey is smooth ...

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    Alice Gunn | Deputy Bond Clerk | Bonds

    Linda Watson | Receptionist

    Linda and Alice showed great courage in a situation which was very difficult and distressing for all concerned when a colleague was taken ill in the office with a suspected heart attack. We would all like to think that we could step up and be counted should a situation arise but few of us have the ...

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    Claims Department

    A Carillion claim paid in no time at all & with minimum fuss. I would definitely nominate TMHCC CLAIMS and even if the whole market subscribed to wow's, it is the only claims division I would think of nominating in my own experience .

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    Darryl Hughes | Underwriting Assistant | UW/Credit

    I would like to nominate Darryl for his amazing contribution to raising money for our partner charity LOROS. Darryl regularly collects for dress down day, sits on the committee coming up with great ideas and most recently has raised over £400 by dressing as Santa for 12 days. What an amazing...

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    Wayne Grindle | Commercial Underwriter | Sales

    Wayne Grindle | Commercial Underwriter | Sales

    We were tasked with reviewing and amending a list of some 4,000 brokers with a tight deadline. Wayne was quick to offer his help during a very busy time and completed the job extremely efficiently and well within the required timeframe, having given up more than half of his weekend to complete it. ...

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    Marion Clifford | Commercial Underwriter | Sales

    Wayne Grindle | Commercial Underwriter | Sales

    Always provides excellent service

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    Ben Snell | Assistant Commercial Underwriter | Credit Support

    STAR ???? Got to say Ben, you are the best at responding in the whole Market, HCC are lucky to have you I tell you!

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    Linda Christensen | Senior Commercial Underwriter

    The service that Linda provides is beyond excellent! She has a great knowledge of the product, is extremely helpful and is so efficient at all times. Thanks for your help with everything, well done!

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    Irene Blake | Housekeeper | HCC Rearsby

    Irene is one of a kind. For many years she has kept our offices clean and tidy and made The Grange a wonderful place to work. Always in early to open up, ensuring the place is warm, making sure we have enough tea bags, water and coffee and all done in such an unassuming way. Irene is sadly on sic...

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    Marion Clifford | Commercial Underwriter | Sales

    Marion really created the WOW! factor organising the Trade Credit, Bond and Political Risk Annual Dinner at the Connaught Rooms in London. It's not Marion's day job to do such things and the first time she has planned and organised an event on this scale. The evening was wonderful and clearly enjo...

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    Jane Conlon | Senior Commercial Underwriter | Credit Support

    Can I take this opportunity to thank you for your help and assistance over the years the policy has been in place. The policy was a great help during the years we were growing and provided the necessary security we needed when dealing with contracts that were of a value that would have seriously com...

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    Linda Christensen | Senior Commercial Underwriter

    linda christensen

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    Paul Baxter | Statistician

    For internal audit purposes we needed to review historic statements relating TMHCC commission. Paul came to our rescue, scanned statements, populated a spreadsheet with the details required and saved us much time and effort. His assistance was much appreciated.

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    Tom Bryant | Specialist Risk Underwriter | London Office

    Toms continued excellence as a underwriter has prompted this nomination. Every limit is request is treated with speed and attention to detail, market knowledge is exceptional and Tom is a pleasure to deal with.

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    Alan Binstead

    Alan Binstead visited us with Lance Attwell of Status Credit Insurance. I was a complete newcomer to credit insurance and Alan went through how it works with me. Having listened to our needs he gave us pointers that we implemented straight away. This in turn has improved our Credit Control systems b...

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    Laura Devoir | Senior Underiter-Credit | Risk

    Laura has delivered a fantastic service to one of our food clients, both in terms of her speedy response times and information about the buyers. Whilst most of her cover requests have had positive outcomes, even when there isn't cover available, she ensures that the client is supplied with exactly w...

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    Jane Conlon | Senior Commercial Underwriter | Credit Support

    Always a delight to deal with Jane - she is prepared to go the extra mile, both with us as Brokers and with clients.

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    Ann Brownsword | Senior Commercial Underwriter | Credit Support

    We have just renewed once again with Ann after being with HCC for over 17 years. Ann will always go the extra mile for us to meet our requirements. Nothing that we put forward to Ann is ever a problem and she will always try and resolve. Ann is a great asset to HCC.

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    Jane Conlon | Senior Commercial Underwriter | Credit Support

    Dealing with Jane is a real pleasure and clients that I have with TMHCC, looked after by Jane, are always very happy. She is attentive, informative and always happy to help. Our recent meeting with Robbins Limited highlighted all of the above...Jane has an excellent rapport with her policyholders w...

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    Jane Conlon | Senior Commercial Underwriter | Credit Support

    I would very much like to nominate Jane Conlon for a WOW award. I think she is such an amazing sales person as every year she keeps turning up, has a cup of coffee and then we buy a good credit insurance policy, just to get rid of her :-) On a serious note Jane is always very nice, polite, profe...

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    Camilla Sibson | Cedit Support

    I nominate Millie as she is very efficient and always comes back so quickly to answer any query we have!

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    Lucy Sleath | Credit Support

    Lucy provides an excellent, prompt and thorough service. Her fantastic work have resulted in the response times need to ensure clients getting decisions made to meet deadlines, and get maximum benefit from the policy.

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    Nick Stow

    I would like to nominate Nick Stow for a WOW! Award. Nick has a wealth of knowledge & consistently offers me advice and support whenever needed. He definitely goes above & beyond, always deals with everything very quickly & efficiently. Nick is a pleasure to deal with & delivers i...

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    Jane Hull | Underwriting Director-Credit

    Jane is always very helpful and also able to tackle any and all issues that might occur.

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    Nick Stow

    The claims service form TMHCC is always first class. However it was even better than that with a large claim that was recently paid. The customer was trusted and long established and because of this they were allowed to trade well past the insured limit. When an administrator was appointed without a...

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    Alice Bremner | Risk Department

    Alice made a huge effort to welcome Nick and support him in his new role at TMHCC. Unasked, she emailed him to way welcome to TMHCC and sent him a list of our top exposures in her sector with comments on each. Very helpful for any new person in Sales and Nick was delighted. Thank you Alice!

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    Fran Turner | Claims Department

    Frances helped me to produce a document to fully explain the Constructor Policy wording and schedule specific to a particular mutual client. She was both prompt and knowledgeable. I was very impressed and pleased with the outcome.

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    Jane Hull | Underwriting Director-Credit

    We received a lot of help during a large claim with our client which resulted in the claim being accepted and a new 2 year deal being brokered.

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    Fran Turner | Claims Department

    Nick Stow

    Copied from email with Keith's consent: "an insurance company's reputation lives or dies on its ability to understand and help their clients when a potential loss threatens the very existence of their client. This is so true when dealing with the highly complicated and difficult case of IES M...

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